How many messages per hour can I send per E-mail address?
Please note that you can not use these packages to send mass messages (advertising, newsletters, etc.) The Essential Email Plan can send 200 messages per hour per account. Advanced Email can send 300 messages per hour per account and the Smarter Email Plan can send up to 600 messages per hour per account.
What are the filters of Inbound Mail?
They verify all received messages securing your network against spam, viruses, phishing, ransomware and malware attacks. They have the ability to detect new outbreaks of spam and malware immediately. Improve employee productivity by being in total control of your email flow.
What are outgoing mail filters?
Verify all messages that leave your domain, protecting your brand and infrastructure by avoiding black IP lists and improving abuse management.
What is the Archiving of Email Messages?
With the message archiving, it complies with legal regulations and data protection. The electronic mail must be treated equally as postal mail, you can achieve this goal with the message archiving in a separate datacenter. Based on the cloud, mail archiving eliminates storage problems on local servers and local overloading of mail infrastructure. Internationally it is required to archive the email using a secure solution that complies with different security and encryption standards.
Can I host my website in the same package?
It is recommended to keep the email service on a server different from your web page, however, our email plans do allow you to host your website.
What are the main differences between the 3 Plans?
Smarter Email includes the filters for the entry and exit of email messages, as well as 10GB for the archiving of messages and backups. Essential Email has the protection filter for the arrival of messages and Advanced includes Filters in the Entry and Exit of messages.
How does it benefit my business to contract the email service?
In addition to giving you solutions in the subject of emails, you can give your business a more professional image with Business Email by getting your emails marked with the domain name of your company (example: email@example.com ). In addition, you will also benefit from our advanced email technology that gives you the lowest latency and the best uptime, scalability and reliability. An email service that uses the cloud also means that it is not necessary to install hardware, software, bandwidth or other costs. And the best part is that you can add email accounts as your team grows.
Which clients and email protocols are compatible?
You can send and receive email messages using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can set up different email clients to send / receive email messages The company’s email product is compatible with the POP, IMAP and MAPI protocols.
How can I use my Webmail interface?
To access your Web Mail Interface, you must use the following URL: http://yourdomain.com/webmail. Once on the login page, what is needed to login is your email address and the corresponding password.
From which mobile phones can I access my mail?
You can access your email through any Smartphone or Tablet through the Native Email applications.
What is the space provided by email account?
The Contracted Space is the Total that you must share for all your accounts. From the control panel you can assign a space to each user. Space is not reduced when assigning a client. The consumption is based on the information stored in the servers.
What ports do I need to use for Email Hosting?
In general, the port used by the outgoing mail server Service / SMTP is 25. However, it may be a situation where your ISP is blocking the use of port 25 for the SMTP service. To avoid this, you can use an alternative port 587 or 26 for sending mails.
Can I create mailing lists?
Yes, you can create mailing lists where you can add and remove users.
What is your Spam policy?
We take a zero-tolerance stance against sending unsolicited mail, bulk email, and spam. “Safe lists”, purchased lists, and the sale of lists will be treated as spam. Any user who sends spam will have their account terminated with or without prior notice.
Can I use automatic responses?
Yes you can. A self-response is a program that, when the configuration of your email, sends a pre-set automatic response to an email, as soon as it is received at this email address.